Apply Visa for India
Testimonial

Ishmeal Alfred MorganHeritage (SIERRA LEONE)

Excellent service and amazing team. Shivika is a trusted and amazing woman who has been supportive to our small project that is sending children to India for major surgeries we applied medical visa for India. Thanks to your team for helping us to save the lives of poor sick children by facilitating our visa processing very fast

Mohamed Bile (USA)

your India visa services were excellent, I can say it was the best service I have ever experienced because the time is always important, and you serve us much earlier than we expected, thank you very much for your amazing services.

Philline bliss paulin (UAE)

Very amazing and quick assistance for India eVisa from Shivika. Thanks a lot again Shivika for all you help.

Ron Levy (Canada)

They're very patient and understanding and very helpful

Itzik Miller (Iraland)

To be honest, this is the first time that I received a quick, friendly, and kind response to my visa request. I hope we get service providers like the one I received. Thank you very much and keep it up.

ROGER (UK)

I have tried several times and for 5 days to pay for my e visa application online � it will not process the payment � I have tried debit and credit cards and had to complete 4 new pplications after 3 tries I have tried with different cards � by phone � cleared browser etc Tried to call +91-22-27523796 but always busy or someone answers and hangs up SBI technical support center at 1800221401 does not work from uk Have done 5 applications and been blocked I found etaindia.org website. i was write a email to helpdesk of etaindia.org they replied within 5 mins. I applied e tourist visa application on that website and get my eVisa within 48 hours. thank you very much smith for your... help God bless you..!

David Burton (UK)

I had an awful experience with official e-Tourist Visa site refusing to take payment online. The helpdesk referred me to SblPay 'technical support' (2 tel numbers). After 100 unsuccessful (no answer) calls I gave up and used this agency, paying by Paypal. Visa received after 24h. I have the visa. Would recommend this site as legitimate - I cannot fault the service. Holiday now back on !!

Edward Fleming (UK)

I had completed my eTV application but I cannot get through the payment, it was keep declining and I didn't know why. I was trying to pay the Indian visa fee online for India, but when I did try and pay via online visa fee payment I tick yes and pay now..and it says payment failed and payment not received and try again through e-tourist visa (eTV), which I have tried on a number of occasions and get the same result. It just says "payment not made" and does not go to the page where you put you card details. I was still unable to pay for my visa via e-tourist. I was search in google and get ETAindia.org website they help me getting visa. I applied visa application on etaindia.org and get granted letter in 24 hours. You guys are giving superb service.

Charles David Lockyer (AUSTRALIA)

Thank you, e-Tourist visa granted! Appreciate the help and fast service.

Charity Grace (USA)

This is a Express e-Tourist Visa service specially for qualified individuals who wants a visa for the purpose of visiting India. Thank you for this easy visa processing.

DICKSTEIN (United Kingdom)

This is the first time in my entire life I was issued a Indian e-Tourist visa in the shortest possible time without going to Embassy. Definitely a great way of inviting foreign tourists to the country of the diverse cultural heritage.

Veettil (CANADA)

I did apply eTV india these for myself and my wife and it was very easy and fast. I am very impressed. Nice job on both the website design and the speed of your servers.

Robert Strang (AUSTRALIA)

Great Indian Visa application! Used it for the 2nd time and I have never seen such a user friendly tourist visa application.

Rebecca Sutton (Philippines)

The E-Visa India process was remarkably simple and intuitive. I have never had such a pleasant experience applying for a evisa india. Thank you very much for creating this system.

Valentina Paz (CHILE)

Such an ease to apply for the eTV India. No confusion or complication. I have never ever experienced such simple and speed in making and receiving a Tourist Visa.

WRIGHT (Dubai)

i shocked we got visa within 24 hours and the urgent e-tourist visa india processing time is 24 hours

Divya Kapoor (France)

I Applied e-tourist visa for India, I need a urgent visa for India and they given me visa within 24 hours. They process my e tourist visa application in 24 hours and the cost of e-tourist visa is reasonable. I m very happy with this facility. Thank you ETAindia.org.

Gutierrez (Los Mochis, USA)

Applied for India e-tourist visa for my daughter, that time I have been some other places also but they were not confident about visa approval and process time 24 hours, so I was worried and searching other website for tourist visa and found ETAindia.org facility. They told me that the processing time of e tourist visa india applications will be a minimum of 24 hours.I sent all information of documents. I have got visa in less than 24 hours. Really Nice work. Thanks a lot ETAindia.org.

MARIA (Philippines)

I am really impressed. I did not think I will get my tourist visa for india done before the departure of the flight. You have exceeded all expectations. Rest assured, I will pass your number to all my friends and colleagues who may at times require to avail of your assistance. You are in all true spirit and asset to your company. Keep up the good work.

THI THU HA (VIETNAM)

I would like to congratulate and thank you on the speed and efficiency at which you have processed the e tourist visa application .. Your knowledge of the visa application processes for convinced me that you are the experts. 10/10 for ETA India visas.

Melissa (Australia)

Thank you very much for your help and guidance. I got Tourist visa for India yesterday. You guys are giving superb service. You made the most tedious india visa application process simple and hassle free :) Keep up the good work. Thanks a lot once again.

Jordan (MACEDONIA)

It was a great experience getting my visa approved by ETAIndia.org. I was told it'll take around 4 days; but I had my tourist visa within a day. Express service.

DANG HOANG LAN (Vietnam)

I recently applied for a visa for India, Smith was very helpful in the whole process and Rita was a great help too ,thanks a lot and keep up good work guys.

Innes Coutts (New Zealand)

Thanks a lot for your great service that you provided during the time when I was in New Zealand and I need someone who can help me in getting urgent e-tourist visa for my wife and Son. So Many thanks to eTV services and Smith for all your support and help�. Wishing I will contact you again in Future�

Om Saptarshi (AUS)

Although I had trouble due to a web page crash when making my payment the first time the speed of response from your staff in responding to my email enquiries was brilliant. They should be congratulated on their professionalism. the e tourist visa india processing time is 24 hours.

Hayward (USA)

It is one of the most friendliest and easy web site to apply for eVisa or the fee of e-tourist visa is fine. My congratulation the the etaindia.org to develop such an easy and user friendly website process visa application in 24 hours.. Job extremely well done.

AL TAMARY (JORDAN)

I received the e-tourist visa india. Thank you so much for being so accomodating to my urgent tourist visa request and had it done so fast within 24 hours. I am impressed. I will definitely recommend your service to all my friends.

Adam (USA)

Hello, we have just been back from India. Found the etourist visa process excellent and was granted 30 days from the date of arrival in India. Thank you for all the help. I will recommend you to all my friends. Best regards

Fuller (Australia)

Hello Mr. Smith, I write this message to say thank you so much for your assistance in getting my e tourist visa to India. We had a great trip in your beautiful country. Yours faithfully

AWWAD (CANADA)

I would like to say thank you to India tourist Visa for your very fast and professional service to Rita and your fast service allowed me holidays in India. Thank you again. I will be using your company for our next trip.

Renner (Australia)

I have received urgent tourist visa for india. Thank you very much. I was amazed and pleased at the reasonable prices and fast visa service. Be assured I will be using your excellent service again in the future.

Morris (USA)

I am a senior citizen who never uses the computer for anything other than e-mail so you can imagine how intimidating the thought of completing an online india visa application was for me and the wife. Thanks to the etaindia.org agent who worked with us, the application was filled out quickly and accurately. We received indian e-tourist visa in 24 hours and are looking forward to our dream trip to India. We were amazed at how reasonable your costs of e Tourist visa were.

ARAUJO (BRAZIL)

Thanks you so much for all your work in getting our India e visa set up. It is a great relief to know all we have to do is present the approval letter which I received today and our visa granted. Your team was very helpful at working through the process with peopled like us who do visa online. We will tell all our friends how user friendly your site it.

Abudlrahman (USA)

I was really worried about filling this in as I have never done it before but it was very easy and the step by step instructions are great. Thanks for making it easy!

Fleming (USA)

Thanks for your service, I got the visa when I need the most, your urgent e tourist visa for india service is commendable. Cheers!

Pierson(USA)

Quick India tourist visa service provided by your company. Appreciate Smith to provide service on time.

Mansbach(USA)

Thank you very much for the excellent tourist visa service and lightning fast india visa approval.

Fuller (Australia)

Thank you for your efforts in providing me with a tourist visa. Dealing with you has been a pleasure. You have asked few documents and provided the urgent tourist visa service very fast and professionally. It has been an easy transaction. Many thanks to you and your staff.

AL TAMARY (Jordan)

Thank you so much for the very fast visa processing for the indian visit visa. I will definitely tell all my friends about your great service and I look forward to getting your service again. Again, thank you for professional service.

Janssens (Australia)

Fantastic service! It was my first experience with e-tourist visa (etv) and I�m really happy. The process was so fast, I sent my documents and in one day I got my visa online. Thank you ETA India.

MARIA (Germany)

Great service! I submitted my application on Tuesday morning and received my eTourist visa on Wednesday morning. In 24h I got my visa, I�m really grateful. Next time, I�ll apply again with indian visa service, amazing job guys.

HESHAM (Canada)

The service was very fast, after I submitted my Urgent eTourist Visa online application, they immediately send me an e-mail to confirm the order and I got my eTV india visa just in one day. Thank you ETA India.

Doug (USA)

Thank you for the wonderful service. I�m really grateful for the quick visa service for my family. We got our e-tourist visa india in 24 hours. Excellent job and attentive staff!

Laura J (USA)

eTourist Visa Service saved my life, I received my "emergency visa" on time and I continued my trip attending a very important meeting.

Sherri (USA)

Thank you so much urgent indian visa service. In just 24 hours I received my visa online. The service was very friendly and attentive staff. I highly recommend eTV Visa service is fast and without hassle.

Brooklynn (Estonia)

In just over 24 hours I recieved my indian visa and am very pleased with the services that this website provided to me. Very friendly and attentive staff. I highly reccomend using etaindia.org for your travel needs!

M.Rasheed (Estonia)

The e visa service provided by etaindia.org is simple and and it is my first experience to get visa online. I appreciate and other countries also learn from this simple visa process.

Imdad Hussain (U.S.A)

Thank you very much for the excellent service and lightning fast visa approval.

Brent Van Peer (U.S.A)

Great experience; responsive and fast content delivery. Well done!.

Gene Frank (Australia)

Thank you for this opportunity to comment. We found the application process for our Visa''s to be very easy as its format is very logical and seamless through to the end when one prints out the copy of the Visas and receipt. Now looking forward to our tour of India. Thank you

Mrs Jorina Venter (USA)

Dear sir: I do not have a problem at all! When I said: ' This was a breeze!!!! I cannot believe that a e visa application can be so hassle-free and so quick' I hope I did not confuse you by using the word 'breeze'. It is an American idiom meaning 'it was so easy'. We have traveled to many countries requiring a visa and I can say with confidence that yours was the most efficient process. It took only minutes and I could do it from the comfort of our home. And the fact that you responded so quickly to my comment, even though meant to be a compliment, shows your efficiency and responsiveness. We will be visiting India for more than two weeks in August and am looking forward to it. Thank you again.

Guenther Horst (Germany)

This is an good and easy way to apply for your visa for Indian Visa within 1 Day you are ready and have your visa.

Gudrun Magdalena (Germany)

This is by far the most efficient and convenient ETA India visa service I have ever experienced (and I travel quite a lot). Thank you!

Susukida (Japan)

I wish every Visa was as easy to get as this. Please spread this to every country! It makes it very difficult for people who like to travel to send their passports away hoping everything will be OK and they will get their passports back. Thank you!

Gagandeep Singh (USA)

A wonderful and efficient service. Why can''t other ETA India visa applications be as painless as this. congratulations

Bethany (USA)

The India etourist visa application was quite clear and very simple to fill in. The prompt acknowledgement to my e-mail address reflects an efficient process. The payment process with the receipt being provided right away is also an excellent control to indicate that the payment went through. The response from E-Visa India to indicate that the visa is ready for download also reflects efficiency and speed.

Patricia (USA)

I love the new e tourist visa system. In particular, I appreciate that I can enter all of my family''s passport details (one after another) before I proceed to the payment/finalization stage. It''s nice to be able to pay for all the visas at the same time.

Rachel (USA)

Very fast and convenient. I should have used this on-line feature from the 1st time i applied for etourist Visa to India. Thank you for providing this. Hoping that other countries would have this as well.

linleeyan (Luxembourg)

This e Tourist India visa application was definitely a 5 star experience. We are now looking forward to experiencing a 5 star experience in India! :)

Karen Murphy (Philippines)

Very simple process; easy to understand. English is very accurate; no guessing about what is intended. Colored button navigation is good; font is easy to read. Drop-downs are excellent in terms of entering dates. I travel frequently and this is a very good e-visa India system.

Terry Redden (Australia)

The website is very professional and elegant. The e-visa India process was very smooth and efficient. I will recommend this to all my friends and coworkers who plan on visiting India!

Paolo Mauro (Fiji)

Very quick, simple and clean interface, I don''t know how it could possibly be better than this and I build sites like this for a living. Well done, a pleasure to use.

Luciano F Mauro (Kenya)

Website is clear and guides the user through the process. e-mails are generated and received quickly

Liana Mauro (USA)

First in class service that must become standard globally. Thanks for setting the pace!

Kim Walter (Luxembourg)

The best service I ever experienced!!!! Thank you so much for setting up such a wonderful e-visa India service for everyone who likes to visit the beautiful India!!!

Eva Schiffer (Germany)

Hello, I am just writing to praise how easy and inviting this eTA India visa service is. This website and the ease of process make it look like you really want people to visit your country. Most visa processes of other countries look like they are trying to keep you out and make it difficult. Thanks for making me feel welcome. Kind regards Eva Schiffer

Barb Walter (Cambodia)

A wonderful and efficient online Visa service. Why can''t other visa applications be as painless as this. congratulations

Samaratunga (Sri Lanka)

I must confess that it is the smoothest and fastest way for a foreigner to get an e visa online. A great way to welcome tourists. I am sure my family would enjoy their visit to India. I would like to thank Government of India for making the visa application process so simple and easy.

Te?ekk�r ederim (USA)

I wish all visa applications were as clear, quick, easy and simple as yours. Excellent job, India!

Rihana Stella (USA)

The experience was excellent. I just got my e-visa within 24 hours. Its unbelievable!! Keep up the good work. Hope to have similar fantastic experience in India!

Claire Evelyn (Australia)

Excellent - quick, easy, very well explained. I wish all websites were like this. And I am very excited about my fist visit to India!

Jacky Jee (USA)

This is one of the best e-visa websites I have visited. Very clear and concise instructions. Clean and neat design. I had no problems with navigating or understanding the directions and completing the required information. Good job!

Dennis (Anguilla)

I like the way in which calender dates are entered! filling out is very simple with good information on each field. No suggestions from my side - every thing works fine!

Brian (Antigua & Barbuda)

This is quite simply highly professional and ahead of every other country I''ve visited in my 43 years on this earth. Well done ETA India - my first destination for a summer break!

Mereiro (Australia)

Extremely easy to use and very user friendly. Straight forward in its application. I felt very comfortable and secure using this program.

Katrina Hanshaw (Bahamas)

I cannot believe how easy and efficient the visa application is. Well done, excellent service!

Nichole (Barbados)

Fantastic service ! As a professional who travels a lot to academic conferences and meetings, I appreciate your online e-Visa. It is brilliantly designed, organized, and delivered. Thank you!

Ken Debajee (Belize)

The website is really amazing and easy to use. The information is easy to find and simple to understand. I congratulate the etaindia.org for doing a commendable the e-Visa website.

Kelly Peters (Cambodia)

I must confess that it is the smoothest and fastest way for a foreigner to get an e visa on line. A great way to welcome tourists. I am sure my family would enjoy their visit to India. I would like to thank etaindia.org for making the visa application website so simple and easy.

Linda (Canada)

Wonderful way to get a Visa to India without going to the embassy or sending our passports through the mail. Thank you!

Asli Can (Germany)

As a travel professional its a wonderful concept, it makes travel without boundaries a reality, i wish we had more such visa portals with best wishes to all - have great year with lots of tourist visit India.

Dan K (USA)

Hello! Well done. I''ve done many applications for Visas over time and the new India Visa is one of the easiest and most straightforward. Hopefully this saves time and money at the airport. Good job. Thank you and I look forward to visiting India again. Regards, Dan K

Pramal Desoz (USA)

Most efficient. Very fast. Most convenient. One of the best experiences for getting a tourist visa. Congratulations. As opposed to other countries where it is difficult, lengthy, costly and inconvenient. Congratulations for implementing such a great system. We look forward to our India visit.

REBAS UMAR (UK)

etaindia.org Very easy to navigate, just the right level of security, overall an excellent site.

STEPHEN HOLMES (USA)

The most straight forward, easy to use Indian online visa application I have experienced. Thank you.

GEOFFREY JOSEPH PEREIRA (CAN)

This is website is super awesome. It is very useful, helpful and user friendly even for beginner. It has all the instruction in every step. Wonderful, thumbs up for you! Thank you very much ETA India for providing this Service.

ELEANOR HAZEL MARY HINTON (UK)

Wow, you have the best Indian e-visa website in the world! I''ve never before seen such a user-friendly service from any government agency. Even the little calendar pop-up was simple and logical. Congratulations, this sets a new worldwide standard for quick and easy web-based services.

CHRISTOPHER HULBERT (UK)

unbelievable. At first, I was expecting that so many attachments, information will be required, but it''s nothing like that at all. Great work ETA India E-visa service, no doubt why people loves to visit India :-)

MICHAEL JOHNSON SHONGOTOLA(UK)

The e-visa application service provided by the etaindia.org is smooth, very effective, user-friendly and faster than light! My visa appeared afterpayment verification,which was absolutely awesome! As awesome as the Republic of India :-D

TERMS & CONDITIONS

Terms & Conditions

Welcome to our website www.etaindia.org. The Website Owner, including subsidiaries and affiliates ( "Website" or "Website Owner" or "we" or "us" or "our") provides the information contained on the website or any of the pages comprising the website ( "website" ) to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out on this website, the privacy policy and any other relevant terms & conditions, policies and notes which may be applicable to a specific section or module of our website.

While you continue to use this website in any manner, you agree to comply with and shall be bound by the following terms and conditions of use, which together with the privacy policy govern our relationship with you in relation to this website. "We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly from the decline of authorization against any Transaction.

Passport should have a validity of six months from the date of arrival in India. International Travellers should have return ticket or onward journey ticket, with sufficient money to spend during his/her stay in India. Applicants of the eligible countries are requested to apply online minimum 4 days in advance of the date of arrival with a window of 120 days. e-Visa is valid for 60 days from the date of arrival. The visa must be availed within its period of validity. The e-Visa for the purpose of Tourism and Business will be valid for two entries and for Medical purpose it will be valid for Three entries from the date of the first arrival date in India. e-Visa is allowed for a maximum of two visits in a calendar year.

e-Visa is valid for entry through 25 designated Airports (i.e. Ahmedabad, Amritsar, Bagdogra, Bengaluru, Calicut, Chennai, Chandigarh,Cochin, Coimbatore, Delhi, Gaya, Goa, Guwahati, Hyderabad, Jaipur, Kolkata, Lucknow, Mangalore, Mumbai, Nagpur, Pune, Tiruchirapalli, Trivandrum, Varanasi & Vishakhapatnam) and 3 designated seaports (i.e. Cochin, Goa, Mangalore). However, the foreigner can take exit from any of the authorized Immigration Check Posts (ICPs) in India.

Applicants are requested to carry a copy of e-Visa while travelling. On arrival in India the biometric of the applicant will be mandatorily captured at Immigration. The applicant is requested to fill the Visa Application Form accurately and submit the same with the applicable visa fees and mentioned requirements. Incomplete and double applications will not be accepted. The applicant is requested to provide correct email ID, since we send the e-Visa via email in JPEG or PDF format in attached files.

The applicants applying for e-Visa services have to take cognizance of the fact that the maintenance of internal security is one of the most prioritized aspect of any country. Likewise the government of India too keeps a close eye on the fact that no mischievous elements enter the Indian soil and disturb the peace and harmony here. The e-Visa application should furnish all the details required for visa approval in the format prescribed by the government.

The applicants can go through our Document requirement section in order to make sure that they prepare all the documents in the prescribed format and file size. Apart from this the rules for e-Visa application are different for different countries. The residents of a select group of countries are eligible to apply for the e-Visa services. To check if one's country's name appears in the list of countries allowed to apply for e-Visa services or not he/she can visit our Instructions for applicant section. In this section the applicant can also check if he/she fulfills all the basic criteria required for getting e-Visa approval.

Terms and conditions related to Fee payment:-

1. We charge an overall fees of USD 127. This includes the visa fee which is charged by the Government of India.
2.The Govt. fee for Indian e-visa is USD 75.00, USD 50.00, USD 25.00 depending on the nationality of the applicant. There is no fee from Govt. of Inida for few nationalities. We advise you to check the government fee on official website indianvisaonline.gov.in and then pay on our website. Once the application is paid and processed, the fee is 100% non-refundable.
3. The e-Visa fees has to be submitted at the time of filling up of application forms. If the payment is not received the application gets automatically cancelled.
4. Our organization begins the process for e-Visa services as soon as it receives payment and required documents for the services. Once the process has started it cannot be terminated and no refunds either partial or full is given even if the applicant wants to withdraw from the e-Visa application process.
5. The applicants won't be reimbursed under any circumstances regardless of the fact that he/she gets visa approval or not. This is in accordance to the Government of India directives related to e-Visa.

Terms and conditions related to e-Visa application process:-

1. The e-Visa applicants have to provide all the relevant information essential for applying for e-Visa services including their names, postal addresses etc. as mentioned in their passports. Any anomalies will lead to the cancellation of their e-Visa applications.
2. Our team of dedicated professionals try and make sure that the applications are submitted in the Government of India prescribed format. We might ask for additional information in order to speed up the e-Visa process. The applicants are requested to provide these details as and when required.
3. The applicants should be careful to not use this website for creating any sort of rift between various stratus of the society.
4. If any applicant is applying on behalf of an International tourist, he/she should have authorization from the traveler. Any error in filling up of details in the e-Visa application process has to be owed by the traveler and our organization takes no responsibility for it.
5. The documents to be submitted online have to be in English language only. The format and size of the documents should be according to the officially prescribed format. 6. The applicants should provide their correct email address at the time of application as the e-Visa is sent to the provided email address only in order to maintain privacy and control data theft.

Terms and conditions related to entry into India

1. Merely getting a e-Visa does not make an applicant eligible to gain access into the Indian Territory. The immigration officers at designated airports and seaports are the sole authorities controlling the influx of International tourists into India. They have the discretion of not allowing certain people to enter India. They are not entitled to give any specific reasons for denial of the visitor’s entry into India.
2. The International tourists have to indulge in only those activities for which the e-Visa has been issued.
3. The e-Visas have a validity of 60 days from the date of arrival of the traveler into India. The validity cannot be extended.
4. The tourists who have applied for e-Visa do not gain access to the prohibited or sensitive areas in India. They are liable to be prosecuted if they are found indulging in it.
5. The e-Tourist visas and e-Business visas are valid for double entry while the e medical visas are eligible for triple entry.
6. Entry into the Indian Territory is allowed only at the designated airports and seaports whose list has been provided in the Instructions for applicant section.
7. The International travelers have to abide by the instructions of the local administration failing which he/she is liable to be deported.

Issuance Related Terms

Issuance of a e-Visa or approval of visa application does not in any way give the applicant a right to enter India. The entry is at the sole discretion of the Immigration officer at the India Airport who is a representative of the Government of India. In case of denial of visa or entry into Indian territory, etaindia.org shall not be held liable in any manner whatsoever.
The issuance is subject to the rules of Government of India and they reserve the rights to make any changes in that. etaindia.org shall not be liable for any losses or damages, which the applicant may suffer arising from delay in processing or receiving of visa.
etaindia.org is keen to take all reasonable measures to ensure that information provided by the Applicants will remain confidential. However etaindia.org shall not be liable for any unauthorized access by any means to that information. The applicant is requested to check the correctness of your visa the moment it is sent and in case of any discrepancy bring it to our notice immediately.
The visa result shall be emailed 110 days prior to your expected arrival date in India if you have applied more than 120 days in advance. If your application is submitted within 120 days prior to your expected arrival date in India then your e-Visa result shall be emailed within 4 to 7 business days (Excluding Saturdays, Sundays and Indian Public Holidays) from the date of submission. If your travel is within 4 days then your e-Visa result shall be emailed in 1 Business Day. All the processing times are valid after receipt of the appropriate documents against each individual application. e-Visa India will not be responsible for any delay in the process due to non-availability of proper documents. Our delivery time starts after the application is complete with all the information and documents required to process the same.The delivery times are not applicable for Sri Lankan and Chinese Passport Holders. For these nationalities the delivery time is 5 business days in case of e-Visa processing and 10 business days in case of normal processing. Please send an email at [email protected] or call 24/7 customer care if you haven't received the delivery in the above mentioned time. Once the fee is paid against the application, it is non-refundable.